Methods of funding

Online bank transfer

No need to go to the bank and queue.

GBP, USD, EUR, ZAR, SGD, SEK, RON, PLN, NOK, JPY, HRK, HKD, DKK, CZK, CHF, CAD, AUD.

Major credit & debit cards

Immediate credit.

GBP, USD, EUR, ZAR, PLN, NOK, DKK, CZK, CHF

Please note that deposits must be made from an account/card registered in your own name, we do not accept third party deposits. The account/card used for your deposit must also be registered to the same address as your account with us

 

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Withdrawals and deposits FAQs

a)  Login to your account and click on your profile using the < arrow.

b)  Click on 'View more options to manage funds' and select ‘Withdraw Funds.'

c)  Input the amount you wish to withdraw and click ‘Proceed’.

Once you have submitted your request our payments team will process your withdrawal and send you a confirmation email.

How do I make a withdrawal?

Where possible, to minimise the risk that our services are used to facilitate money laundering, we will return your funds back to the account or card from which they were deposited. To guard against financial crime, we may ask you for further information or documentation, such as a bank statement, before we process your withdrawal.

If you believe that we will be unable to return your funds to their original source, perhaps because the credit card has been cancelled or the bank account closed, you should call our Customer Service team on +44 (0) 207 392 1494 to discuss the withdrawal process. In this event, it is likely that extra documentation will be required before the withdrawal can be processed.

Withdrawal Receipt Timings:

Withdrawals requested before 2pm will be processed on the same business day and received into your account as below:

Jurisdiction

Cards

Bank Transfer

Skrill, Neteller & China Union Pay

UK

2 business days

Within 24 hours

Within 24 hours

Europe

3-5 business days

Up to 3 business days

Within 24 hours

Rest of the World

Up to 7 business days

Up to 7 business days

Within 24 hours


Where will my funds be returned to & how long does it take for me to receive them?

For withdrawals under £100, or currency equivalent, there is a standard processing fee of £10.

ETX Capital will offer each client five withdrawals for any amount over £/$/€100 each calendar month without a processing fee. Due to fees ETX Capital incurs when processing withdrawals, clients who withdraw funds more than five times in a calendar month will incur a charge of £10 for each subsequent withdrawal – clients will not be charged retrospectively for the previous five withdrawals.

Are there any charges for a withdrawal?

a)  Login to your account and click on your profile using the < arrow.

b)  Enter the amount you would like to deposit and follow the onscreen instructions.

Note that we can only accept deposits from an account or card in your name.

Deposit Timings:


Cards

Bank Transfer

Skrill, Neteller & China Union Pay

Instant

Within 2 hours of receiving your funds if received during business hours.

Instant


How do I deposit funds & how long does it take to reach my trading account?
ETX Capital do not charge for deposits, but you may wish to check with your card issuer or bank regarding any possible charges from them.
Does it cost me anything to make a deposit
We accept the following payment methods:

Bank Transfer
Visa Debit/Credit Card
MasterCard Debit/Credit Card
Skrill
Neteller
Sofort
GiroPay
China Union Pay


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What deposit methods do you accept?

Inactivity charges

Inactivity charges on dormant accounts

A monthly inactivity charge, as shown in the table below, may be deducted for a dormant account where funds are available. As a fully FCA-regulated broker, ETX Capital imposes these charges to prevent money laundering. For this purpose, an account shall be considered dormant or inactive if there has been no other trading activity for a continuous period of 365 days or more.

The inactivity charge will be £25 (or equivalent currency). Inactive accounts will be charged at the discretion of ETX Capital based on a number of factors regarding the account. 

The monthly inactivity charge will be deducted from a dormant account, until either (i) you recommence trading activity on the respective account, (ii) the balance of the account is reduced to zero, or (iii) the account is closed by you or ETX Capital.

Once the balance of a dormant account has reached zero, ETX Capital will not deduct further monthly inactivity charges from the dormant account. A dormant account will not incur a negative balance as a result of the deduction of the monthly inactivity charge. For the avoidance of doubt, the inactivity charge will be applied on a Client ID basis.

If you decide to reactivate your account by trading again, the inactivity charge for up to three (3) previous months where this has already been deducted will be refunded to your account.

Ready to get started?

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