Payments

a)  Login to your account and click on your profile using the < arrow.

b)  Click on 'View more options to manage funds' and select ‘Withdraw Funds.'

c)  Input the amount you wish to withdraw and click ‘Proceed’.

Once you have submitted your request our payments team will process your withdrawal and send you a confirmation email.

Where possible, to minimise the risk that our services are used to facilitate money laundering, we will return your funds back to the account or card from which they were deposited. To guard against financial crime, we may ask you for further information or documentation, such as a bank statement, before we process your withdrawal.

If you believe that we will be unable to return your funds to their original source, perhaps because the credit card has been cancelled or the bank account closed, you should call our Customer Service team on +44 (0) 207 392 1494 to discuss the withdrawal process. In this event, it is likely that extra documentation will be required before the withdrawal can be processed.

Withdrawal Receipt Timings:

Withdrawals requested before 2pm will be processed on the same business day and received into your account as below:

Jurisdiction	Cards	Bank Transfer	Skrill, Neteller & China Union Pay
UK	2-5 business days	Within 24 hours	Within 24 hours
Europe	3-5 business days	Up to 3 business days	Within 24 hours
Rest of the World	Up to 7 business days	Up to 7 business days	Within 24 hours

For withdrawals under £100, or currency equivalent, there is a standard processing fee of £10.

ETX Capital will offer each client five withdrawals for any amount over £/$/€100 each calendar month without a processing fee. Due to fees ETX Capital incurs when processing withdrawals, clients who withdraw funds more than five times in a calendar month will incur a charge of £10 for each subsequent withdrawal – clients will not be charged retrospectively for the previous five withdrawals.

a)  Login to your account and click on your profile using the < arrow.

b)  Enter the amount you would like to deposit and follow the onscreen instructions.

Note that we can only accept deposits from an account or card in your name.

Deposit Timings:

Cards	Bank Transfer	Skrill, Neteller & China Union Pay
Instant	Within 2 hours of receiving your funds if received during business hours.	Instant

ETX Capital do not charge for deposits, but you may wish to check with your card issuer or bank regarding any possible charges from them.

We accept the following payment methods:

Bank Transfer
Visa Debit/Credit Card
MasterCard Debit/Credit Card